I am unable to load the latest version of Adobe Bridge CC 2018. My computer is already accessing the internet and when I uninstall Adobe Bridge2017 and click install again, it does not install the 2018 version. Do I have to uninstall the entire Adobe CC 2017? I thought all updates is automatic with the latest version.
Clarisse
I just received the email to download the CC suite but there is a good possibility I will be getting a new work computer in the near future. My question is, can I download CC to my current computer and then when/if I get a new computer (which will replace my current computer) can I also download the CC suite to my new computer?
I have a lot of CC 2017 desktop apps installed, but the creative cloud apps says that I haven't installed any of them. In order to update these apps to cc 2018 I need to install the 2018 version and delete the 2017 version. Does anyone else have the same problem and a solution for it?
Hello everyone. Yesterday I took the plunge and bought the photoshop/lightroom monthly package. However a page came up with ''This computer does not meet the minimum system requirements for Lightroom CC'' . I Initially thought I had too much stuff on my PC and not enough space for it so I removed lots of videos and photos but have since found out its because i'm running windows 8.1 and not windows 10. I Did try windows 10 when it first came out but I hated it and went back to windows 8.1. So my question is can I get photoshop and lightroom anywhere that runs on windows 8.1? I Do not want to risk windows 10 again especially as it's no longer free.
Thank you in advance,
[Moved out of the Forum comments forum (as that's for issues with these forums themselves) and into a product-specific, support forum - moderator]
I just rebuilt my PC and I am ready to install the Creative Cloud but I have to be on CC2015.2 to maintain compatibility with several other machines that cannot be updated. Since CC2018 release I can no longer find this version in the creatve cloud manager....it simply lists CC2017 and CC which is an older version? I tried using the CC packager to access the older version but it appears to be missing from there as well. So....how do I install the 2015 version at this point? And why did it go away all of a sudden?
Thanks in advance as this is very frustrating.
My understanding after Max was that all upgrade and premium features were now free with the complete Creative Cloud membership. My account still is asking for an upgraded package...Help?
Hi All,
I am working with the creative cloud suite in college everyday so I decided to try the trial versions on my own laptop (Windows).
I have tried downloading Photoshop, illustrator and in-design but each time I received an "error 16" warning. I followed the support page instructions (i.e. changing the permissions for the adobePCD and also the SLStore.
I have been trying to download these trials for over 7 hours and I am well and truly fed up.
Any advice would be much appreciated.
Thanks
I am trying to download the photoshop trial on my mac operating maverick, it's giving me the error 22 message :
"installation on case-sensitive volumes in not supported. Please choose a different volume for installation"
But it's not giving me choices or anything!
Help!?
Update problem 2018 many questions???
Some people settings not good!! Helping me
This is the error I get. I looked at some past threads related to Code 160 but didn't find one like this. Any idea what I should do?
Exit Code: 160
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package: 'AdobePremierePro12AllTrial', version:12.0.0.224
FATAL: Error occurred in install of package (Name: AdobePremierePro12AllTrial Version: 12.0.0.224). Error code: '160'
WARN: Error Setting Registry - Start 64-bit:1 root:0 key:Interface\{3A853ADC-E868-44D6-8B24-AE98E810890A} name:Default type:REG_SZ data:IAMEWMEncodingHelper. Check for Registry permissions. (Error: Error 5 Access is denied.)
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Hi there,
I previously had CC on my home mac courtesy of a work licence. I have now left my job, so no longer have the licence.
I successfully downloaded creative cloud and photoshop under my own account, when trying to initiate it froze on the CC box with 'please wait a moment'. After leaving for about an hour, I decided it wasn't working, on quitting, I could see the fuzzy message in the background 'membership expired'. Attempting to unistall CC didn't work, and eventually found a CC uninstaller from the web.
Having removed all the files, I have retried to download and install, but with the same results. I then tried another app cleaner (App Cleaner & Uninstaller on the Mac App Store ) and restarted the mac and reinstalled. Same again.
As you can imagine I am beginning to despair a little. I am not massively technical and at a loss what to do here.
Any advice much appreciated.
Thanks
I am a member of Adobe,since 3 years with monthly payment plan.
I can’t validate Indesign after I updated from cc2015 to cc 2018. I tried all the trouble shooting on the forum, but still doesn't work. The box in the picture appear again and again. All the other apps works very well.
I don’t no what to do! And I am working on a project, the deadline is in two days. Please Help Me!
Please help! I can't use any, why? I need to get my work done. or contract expired? How can I check ?
thank you .
So I had a MAJOR bug with the latest version of Adobe CC 2017. So I downgraded to the version under it, and it worked fine. (Adobe CC 2017 1.11 or something)
Anyway. I saw 2018 came out and I remember submitting a bug ages ago for my issue, however it's not been fixed as I learnt after downloaded Adobe CC 2018.
I now cannot go back to Adobe CC 2017 1.11 (or something) my only options are
CC 7.0 and CS6 6.0
Please...this is my job, it pays my bills and I CANNOT work with this bug.
*The bug for those wondering. For some reason with my PC, I have to press hotkeys twice sometimes to get them to work. Even space for the playback. So imagine hitting space twice, just to play the footage. Or C twice just to get the cut tool. It gets tedious and adds hours to my daily work time.*
So please how do you downgrade?!
204 error
I have Lightroom 5 on my old computer and was trying to move it to my new one. I tried finding the download on Adobe's site (I left the disc elsewhere and won't be able to access it for some time). I found and downloaded it but was never prompted for my serial number, nor was I signed into the site. Did I accidentally just download a trial version and where can I get the full version? Thanks!
Hi Jeff, this is exactly what I did, I created a new partition with the standard MacOS Journaled filesystem, not case sensitive. However the same message is showing. How can I redirect the installer not to look at the boot disk but to this specific partition? 
I am having the same problem with my installation which is for a single user. Windows 10, 64bit. Error message is:
Exit Code: 156
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 156) executing in command 'CreateSymlinkCommand' for package: 'AdobeLightroom-mul', version:7.0.1.1142117
FATAL: Error occurred in install of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '156'
WARN: Unable to create symlink at "C:\Users\Wayne\Documents\..\Desktop\Adobe Lightroom Classic CC.lnk"
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Hi everyone,
I am doing some upgrading of my pc, which is currently running w10 and has pe 11 or 12 on it; I am going to do a 'clean' install of w10, which will effectively wipe my hard drive clean - am wondering what steps I need to take to ensure that once I have clean install of w10 up and running I can re-install or re-activate pe 11...?
Also, I purchased this pc used on Craigslist with this program already installed - I have no serial #'s or anything else, nor the box the program came in - no documentation of it, just have it on the used pc I bought, and don't wanna lose it.
Can anyone recommend steps I should take before and after doing the clean install so I can retain this program and reactivate once clean install is complete?
Thank you for any assistance you can offer...
Iain
I loaded new version of lightroom two weeks ago. And Creative cloud announced update two days ago about this new version of lightroom classic. But installation is unsuccessfull. I tried many of processes explained in your different suggestions, no one is working. Did you have any suggestion. See error message:
Exit Code: 146
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeLightroom-mul', version:7.0.1.1142117
FATAL: Error occurred in install of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '146'
WARN: Unable to move file at "C:\adobeTemp\ETR9AAF.tmp\1\Adobe Lightroom Classic CC\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0\32\Adobe QT32 Server.exe" to "C:\Program Files\Adobe\Adobe Lightroom Classic CC\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0\32\Adobe QT32 Server.exe" Error 5 Accès refusé.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
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So that update is failing. I can't see the specified folder to change permission since it is canceled. It is the first time I've this kind of trouble since I'm using creative cloud.
I worked with classic two weeks, I'm now not able to open any job done with new version by using lightroom cc 2015.
Many thanks for your help,