I have Lightroom version cc: 2015.10 and i Have Creative Cloud. Why will Lightroom not update? and How can I get the update?
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Lightroom new updates will not install
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My creative cloud doesn't install at all
Because of the annoying network，I cannot post the screenshot of it.However I copy these from log
l'm not sure if they are completed
10/20/17 20:48:54:018 | [ERROR] | | | | | | | 2096 | The windows error code is - 12150
10/20/17 20:48:54:028 | [ERROR] | | | | | | | 5596 | The windows error code is - 12150
10/20/17 20:48:54:034 | [INFO] | | | | | | ProcessUtils | 10512 | In revertThreadContextToProcessContext. Success in RevertToSelf.
10/20/17 20:48:54:034 | [INFO] | | | | | | | 10512 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ProvApp_LWA_3_0_Library_100// validation.xml
10/20/17 20:48:54:034 | [INFO] | | | | | | | 10512 | Going to download the file at C:\Users\ADMINI~1\AppData\Local\Temp\{D96E5630-7F54-4483-B809-68C40EEE9042}/validation.xm l
10/20/17 20:48:54:100 | [INFO] | | | | | | | 9240 | Using New Adaptive Algorithm
10/20/17 20:48:54:101 | [INFO] | | | | | | ProcessUtils | 9240 | In changeThreadContextToExplorerContext.explorer process ID: 2364.
10/20/17 20:48:54:101 | [INFO] | | | | | | ProcessUtils | 9240 | In changeThreadContextToExplorerContext. Success in changingContext.
10/20/17 20:48:54:102 | [INFO] | | | | | | | 10408 | Using New Adaptive Algorithm
10/20/17 20:48:54:103 | [INFO] | | | | | | ProcessUtils | 10408 | In changeThreadContextToExplorerContext.explorer process ID: 2364.
10/20/17 20:48:54:103 | [INFO] | | | | | | ProcessUtils | 10408 | In changeThreadContextToExplorerContext. Success in changingContext.
10/20/17 20:48:54:104 | [INFO] | | | | | | | 4544 | Using New Adaptive Algorithm
10/20/17 20:48:54:105 | [INFO] | | | | | | ProcessUtils | 4544 | In changeThreadContextToExplorerContext.explorer process ID: 2364.
10/20/17 20:48:54:105 | [INFO] | | | | | | ProcessUtils | 4544 | In changeThreadContextToExplorerContext. Success in changingContext.
10/20/17 20:48:54:109 | [INFO] | | | | | | | 10140 | Using New Adaptive Algorithm
10/20/17 20:48:54:110 | [INFO] | | | | | | ProcessUtils | 10140 | In changeThreadContextToExplorerContext.explorer process ID: 2364.
10/20/17 20:48:54:110 | [INFO] | | | | | | ProcessUtils | 10140 | In changeThreadContextToExplorerContext. Success in changingContext.
10/20/17 20:48:54:111 | [INFO] | | | | | | | 10316 | Using New Adaptive Algorithm
10/20/17 20:48:54:113 | [INFO] | | | | | | ProcessUtils | 10316 | In changeThreadContextToExplorerContext.explorer process ID: 2364.
10/20/17 20:48:54:114 | [INFO] | | | | | | ProcessUtils | 10316 | In changeThreadContextToExplorerContext. Success in changingContext.
10/20/17 20:48:54:116 | [INFO] | | | | | | ProcessUtils | 9240 | In revertThreadContextToProcessContext. Success in RevertToSelf.
what l always can see in log is'The windows error code is - 12150',and after failing to install the cc,it shows some fils are lost or damaged(sorry that l cannot translate them from my language )
Really thanks to u guys! If some of u wanna check sth,you can just connect me through sonodadenndenn@outlook.com.
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Lightroom Desktop version upgrade/update failed Error Code 146 and 149
I got Fatal Error Code 146:
- 2 fatal error(s), 0 error(s), 3 warnings(s)
FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeLightroom-mul', version:7.0.1.1142117
FATAL: Error occurred in install of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '146'
WARN: Unable to delete directory "C:\Program Files\Adobe". Error 32 The process cannot access the file because it is being used by another process.. Check and correct folder & parent directory permissions and then try again.
WARN: Warning (Code = 149) executing command DeleteDirectoryCommand
WARN: Unable to move file at "C:\adobeTemp\ETRE6AD.tmp\1\Adobe Lightroom Classic CC\HD_Deleter.exe" to "C:\Program Files\Adobe\Adobe Lightroom Classic CC\HD_Deleter.exe" Error 5 Access is denied.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
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The Solution it recommends is that I should Rename the File and Try again......What File am I supposed to Rename?
I have tried several times with no Luck.
Has anyone out there had this issue?
Thanks,
Robert Torres
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Re: Lightroom Desktop version upgrade/update failed Error Code 146 and 149
I have tried to restart en uninstall, but since it didn't install there's no unistall option.
Trying to change permission on this file HD_Deleter.exe doesn't work as well
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Failure in installing Lightroom Classic CC: Error code 117
I'm trying to install Lightroom Classic CC and I'm getting the following error:
Download Error
The download appears corrupted. Please try to download again.
Details of the error:
Exit Code: 117
-------------------------------------- Summary --------------------------------------
- 3 fatal error(s), 0 error(s), 0 warnings(s)
FATAL: Fatal Error '117' occurred while download
FATAL: Fatal Error '117' occurred while download
FATAL: Error occurred in download of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '117'
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I've tried the steps in Error 117 occurred during download but nothing helped. Also, I can install Photoshop CC and Lightroom CC properly. Its only LR Classic that fails to install.
Also, I've tried uninstalling and re-installing the Creative Cloud app, I've tried the Creative Cloud Cleaner, nothing helps.
Any ideas? Is there a simple link to download a DMG of LR Classic instead of going through the Creative Cloud app?
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Try to install a 2nd update in one week for Lightroom Classic CC
text:
When I tried "retry" in Adobe creative cloud, I got: I can not move the file. Rename the file and try again.
Exit Code: 146
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeLightroom-mul', version:7.0.1.1142117
FATAL: Error occurred in install of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '146'
WARN: Unable to move file at "C:\adobeTemp\ETR2308.tmp\1\Adobe Lightroom Classic CC\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0\dynamiclinkmediaserver.exe" to "C:\Program Files\Adobe\Adobe Lightroom Classic CC\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0\dynamiclinkmediaserver.exe" Error 5 Toegang geweigerd.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
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Is this a bug or does somenone have a solution to this problem?
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how to change installation directory
Hello,
I want to install my creative cloud apps in a other folder. Therefore I changed the settings for the app-directory in the creativ could manager to drive D: but creativ could manager says during installation "not enought space on drive C".
How can I install my cc apps on drive D ?!?
Dirk
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Extremely slow at updating
For the past few months we have had an ongoing issue with updating CC and the other adobe cloud products. It will take sometimes nearly 8 hours to update CC and many times will fail causing us to start over. Is this a known issue? I have gone through the troubleshooting steps to verify we have proper connection to the adobe site and we have tested our own download speeds and the adobe products are the only one we seem to be having trouble with. Currently I am updating Photoshop and in 45 mins I am only at 5%.
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Using the Creative Cloud in a variety of Internet locations
Hi,
I use my laptop at work and there is a proxy server. My work has passwords and a firewall. Creative cloud works fine at work, but when I get home the Creative Cloud can not access the internet. Is there a way to change the settings so I can use the Creative Cloud tab at both locations?
Thanks,
Toni
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Photoshop showing me I have a 7 Day Trial
I have a paid student photography plan, but every time I try to launch Photoshop it tell me I have a free 7 day trial even though I pay for the program and shouldn't be using the free trial? My photoshop is up to date and everything, I just dont understand why it is showing this. Thank you!
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Error installing Photoshop CC 2018, failed to get build directory path or Windows Installer MSI path
Hi, I have this error in the PDapp.log
[ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 5444 | failed to get build directory path or Windows Installer MSI path
Is it possible to fix it and install Photoshop CC 2018?
Thanks
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Error p204 when installing
Any solutions for error p204 for desktop? I have alr uninstall and clean the previous adobe file with adobe cleaner. Please help!
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Issues with updating CC programs
Why is it coming up with an error saying that the version of Creative Cloud installed is not compatible with the installer? And why do I now have to pay for Dreamweaver? I had it for free earlier.
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Adobe Creative Cloud Desktop Broken
For a while now, I having been having problems with the creative cloud app and my apps related to it. "Configuration Error 16" has been plaguing for as long as have been using Adobe Products. I have had to reinstall somewhere between 20 and 30 times throughout the past year, if not more.
I have tried:
-Uninstall and Reinstalling both Cloud and apps and individual components (worked as a temporary fix until now)
-Adobe Cleaner
-Technical Support (did exactly what I had already tried and claimed the problem would never occur again)
-Renaming SL_Cache (per community suggestion)
-Other file renaming / reinstalling suggestions
Now, it is getting problematic. I cannot launch either of my Adobe apps (premiere cc and after effects cc). Nothing seems to fix it, and now Cloud is claiming the I need to "Start a Trial" and or "Buy Now", despite the fact that I own these apps and that they are even listed under my downloadable / owned apps on the Adobe Website.
This is has been a recurring issue and has really made my life using these products painful.
As a final note, Premiere now just crashes before it can launch without even showing any errors.
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All apps not starting, and can't reinstall CC after update
I updated LR to the newest version and installed LR Classic and LR CC. Both worked fine launching one time. On the second launch, neither app would start and asked me to send error logs to adobe which I did. Then I tried to reinstall both by going into the Adobe CC app which only gave me the spinning wheel. I tried to "repair" that and it just gave me the error "adobe creative cloud, needed to resolve the problem, is missing or damaged". I uninstalled everything, restarted, tried to reinstall, which goes OK but then gives me the same error when I try to login. I found the KB article about this, uninstalled everything and reinstalled again. Still no luck. Then created a local admin account and tried again, still same exact error.
I'm on a dell XPS 15, Windows 10 Pro w/ all most recent updates. Intel quad core i5 6300 8gb ram.
I ran the log collector tool but I'm not sure which file I should provide that is helpful.
Thanks.
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Adobe error 207
Hi my creative cloud isn't working and i tried every suggestions ou gave me to fix it but it still is the problem with 207 is there a simple solution that could really fix error 207?
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CC is not recognizing the new 2018 updates
I was very excited to get the email that new CC was updating to the new 2018 release. When I went to update my apps, only Dream Weaver actually updated to the new 2018 version. Illustrator, Photoshop, and InDesign stayed as the 2017 version even though it said there was an update and I clicked to update all apps. I have tried uninstalling the old versions and reinstalling but it still only updated to the 2017 versions. When I go to check for new updates available it says that all apps are updated and no new updates available . Is anyone else having this issue? How do I get CC to recognize that there are new updates for Illustrator, Photoshop & InDesign to the new 2018 version??
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CC 2018 back to 2017 - After Effects & AME
Hey folks,
Does anyone know how to, or if it's possible to, 'roll-back' to the last version of CC. I'm most interested in reinstating After Effects CC 2017 and Adobe Media Encoder CC 2017. I accidentally updated earlier on and now all sorts of things aren't happening. Not only that but I work with others who all still use 2017in a busy, complicated environment. This is a nightmare right now....
Anyone have any ideas?!?
Thanks.
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Error code 72 when trying to install on Mac
I keep getting Error Code 72 when installing an update with my Creative Cloud. Can anyone help me with this? Why does it keep coming up? Thank you
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"Validating Software License" troubleshoot // Adobe Premiere WONT OPEN
Apparently, there are many others who have dealt with this same issue. I'm operating on Windows 10. I have an up to date subscription with Adobe.
Every time I try to open Adobe Premiere, I get a window that says "Validating Software License." This window continues to open and close, open and close, endlessly until force closed. I have tried uninstalling Premiere and Creative Cloud and then reinstalling.
Strangely enough, I discovered while trying to resolve this issue that in Creative Cloud, under installed apps, Premiere is marked with, "Trial Expired" in red letters. I cannot figure out why Creative Cloud isn't in sync with my current and up to date subscription.
If anyone has dealt with this and has resolved the issue, please let me know!
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