Hi,
I've got a problem, I'm trying to install Creative Cloud for the first time. I'm using Windows 10 Pro, Avira Anti-Virus (free version, disabled) and Windows Firewall reset to default.
The Adobe Installer dialog box opens and shows the download process. This gets to about 45% and shows an error:
We've encountered the following issues:
Installer was unable to create a critical fire/directory. Please try installing again. (Error code: 44)
I have deleted all Adobe related directories in "Program Files", "Program Files (x86)", "%temp%", "%appdata%\..\local".
I've run the program "AdobeCreativeCloudCleanerTool.exe" which opens then closes immediately, assuming there's nothing to clean!?
I have also run the program contained within the "Creative Cloud Uninstaller.zip"
I have also move the "CreativeCloudSet-up.exe" file to the desktop and run it from there.
Any other help will be appreciated
Anthony