I work for a company as a commercial photographer on staff & naturally we have network servers. Since I've been here, installing & updating any software contained in the Creative Suite ( and I have the full suite access) has never been a problem; until now. Apparently your company decided to change the coding that makes Lightroom (and only Lightroom) decide to require access to a file in my documents folder that is actually stored on our company's secure server. So it is being denied. And I get something like the following:
Exit Code: 156
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 4 warnings(s)
FATAL: Error (Code = 156) executing in command 'CreateSymlinkCommand' for package: 'AdobeLightroom-mul', version:7.0.1.1142117
FATAL: Error occurred in install of package (Name: AdobeLightroom-mul Version: 7.0.1.1142117). Error code: '156'
WARN: Unable to delete directory "C:\Program Files\Adobe". Error 32 The process cannot access the file because it is being used by another process.. Check and correct folder & parent directory permissions and then try again.
WARN: Warning (Code = 149) executing command DeleteDirectoryCommand
WARN: Unable to delete file at "\\****.local\private\home\****\..\Desktop\Adobe Lightroom Classic CC.lnk". Error 5 Access is denied.
WARN: Unable to create symlink at "\\tmcrv.local\private\home\rperisho\..\Desktop\Adobe Lightroom Classic CC.lnk"
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(the row of "****" is just redacted info.)
Now we found a silly work around for the new install that requires our tech to do a private login on my computer, do the install into his private admin folder & then move the document to my area in order for everything to work. I figured that would be the end of it. But no, apparently now this has to be done even for your updates. Because as of this morning, Lightroom failed to update & is now unusable. And it is adding another lovely fail code "Error: 5". And please don't recommend the "cleaning tool". I've been down that road & it doesn't help.
Now I know the vast majority of users work on private computers, hell, I have the new Lightroom on my home system; flawless install. But this needs to be addressed for larger institutions that use your product.
