Today I tried to instal the Adobe XD(windows 10 last update)and i got this massage
I've tried
Clicking "Install" from the CC Desktop app Downloading the app from the Adobe site, which then opens in CC Desktop and fails.
Uninstalling Adobe CCI uninstalled and reinstalled Adobe XD a few times, then i tried to find my error code and I failed. What to do?
Thank you in advance for your attention.
Hello everybody, I have a problem with the installation of adobe creative cloud. It doesn't take my password, I'm using the one from my Adobe-ID and it doesn't work. I also tried the one from my Mac and no one is working. Can someone help me?
Message was edited by: JSM (Discussion successfully moved from The Lounge to Creative Cloud Download & Install)
Hello !
I'm French, sorry for my basic English...
I just subscribed to Adobe Creative Cloud, Lightroom and Photoshop CC and nothing happens when I double-click on the CreativeCloudInstaller.dmg file.
Nothing at all ! No error message, nothing. And it's started to make me very mad !
Since there is no assistance on Saturday, is there somebody to help me ?
Thanks.
Io lo ricevo quasi ogni giorno: ho provato molte volte, seguendo le istruzioni, a reinstallare Creative Cloud ma non cambia nulla.
Qualcuno ha un'idea del perché ricevo questo messaggio (ha sempre funzionato bene) e di come uscire da questo loop infernale?
Beppe Veruggio (bveruggio@firma.it)
I had to replace a failed hard drive which had all my CC apps on it, and I can't install any programs on a new drive - am getting the Error code 176 (can't install on network drive.) I've researched this and found this forum post, with my same issue:
I run Windows 10 and Adobe CC on my sdd, but install all of my adobe apps on my hdd. My hdd recently crashed and I replaced it with a new one. Ever since I replaced my hdd, I haven't been able to install Photoshop CC or Illustrator CC on either my SSD or new HDD. All other apps install just fine. I get the same error when attempting to install either programs: Exit Code 176
Your Adobe staff replied:
Could you please restart your machine once and then install the apps using this direct download link Download Creative Cloud apps
I have tried this, and clicking on the "Set-up.exe" file in the package of a program, it says it is installing, but then quits and comes up with the 176 error again.
Any suggestions?
thank you.
I get the error "The procedure entry point AMTRetrievePersonGUIDWithAuthSource could not be located in the dynamic link C:\Program Files\Adobe\Adobe Flash CC\Flash.exe." after installing flash trial from creative cloud. Could someone help me!
From Device: SHARP FS8002_00WW(FS8002)
Hello! I wanted to install a trial version of Photoshop, but I can not install the Creative Cloud application - the wheel rotates and nothing happens. All the recommendations for an independent solution to this problem did not help. Advise what to do?
Geachte,
Ik heb op mijn pc Adobe CC staan ,kan ik een tweede versie op mijn laptop zonder bij betaling ?
Met vriendelijke groet,
Peter Nieuwenhuis.
06 412 68 503
Hi Guys
I am a Mac user and have the student offer for all programs. I pay every month. Since I tried to update programs I get error handling "test period has expired". I can not open the programs anymore.
I tried to log in again. It works but does not solved my problem. I understand the error message not that there is no problem with the debits.
Thanks in advance for your help
Ps: and sorry for my english
I am using the latest version of Photoshop CC 2015 x64.
When I look under the Help tab it shows I am properly logged in to my adobe account. However on the third ribbon from the top there is a square icon on the far right side that had a human bust on it. If I click on that, which to my account, Chrome will often open with the message {"error":"invalid_credentials"}. On occasion it will take me to the log-in page for my account. While not a major issue it is an annoying problem if I want to have a look at my account. Can someone give me some guidance?
Thanks
Any reason why this would be happening and what I should do?
I have Dreamweaver CS6 on my iMac (Sierra 10.12.3). Presently, anybody who knows my computer's login password can start using CS6 to edit my website, and I don't like this. I would like use of CS6 to require entering a CS6-specific password. Is this possible? If so, how do I make it so?
Every time I open Creative Cloud, it tells me that CC needs to be updated, with bug fixes in the new installation. After it finishes updating it doesn't allow me to download the trial. When I go to the download page on Safari (https://creative.adobe.com/products/photoshop) and click "Download trial", it takes me to Creative Cloud but does nothing.
Hello,
I hope someone can help me with that.
I had a previous version of the Creative Cloud on my laptop, I deleted it (from the Applications on the Mac) and installed a new one.
I signed with my Adobe ID, and it was fine. Then when I try to install the single apps, at first it downloads it and says that the installation was successful, but few seconds after the apps disappear from the list of the installed apps, I don't even have the time to open them.
I searched in the system and I can't launch the apps because they are in fact not installed.
I'm starting thinking that maybe I removed something I shouldn't have when deleting the previous version of the Creative Cloud.
Do you have ever experienced this problem? Can anyone tell me how can I solve this?
Thanks!
When i click setup in the file " build " in "Adobe_CC_Master"
it shows "installation failed. please refer PDApp.log for more information.click here for help"
Please HELP, I am using Windows 7.
Regards,
Jackson
I want to install Photoshop CC2017 ($9.99/mo.) on my Windows 7 machine.
I already own the old CS4 Master Collection (CD version) and I want to install everything on it except CS4 Photoshop (no need for it since I will have CC 2017 Photoshop).
Is this doable? If not, is there a way to disable CS4 Photoshop but not the other CS4 programs. I used to have the complete CS4 Master collection AND Photoshop CC2015 both on the same machine but it caused problems. Specifically, CC Bridge would only open photos into Photoshop CS4, not CC. It was so frustrating that I uninstalled the entire CS4 Master Collection and gave up hope of using the other Adobe programs.
And no, I don't want the $50/mo. CC suite bundle because I don't use the other programs often enough to justify an annual subscription. I do use Photoshop often, however.
hi i'm getting the same problem and there isn't any SLStore file in the application files can you help?
安装AI和ps试用版后，提示我要卸载并重新安装，错误代码：16
due to error messages I haven't been able to use creative cloud. I finally just uninstalled the creative cloud app and have tried reinstalling but I'm still getting the spinning wheel and finally an error saying I must reinstall... tried many times to reinstall and running up against the same "Creative Cloud desktop app does not open or shows a spinning progress wheel". Gone through all trouble shooting steps to now avail. What am I missing.
Please advise.
Thanks