First of all, sorry for my english, i've been experimenting this issue for so long, but now I need Adobe so much. I tried installing it from the link it shows and i tested almost all the YouTube tutorials with no results aparently, and i also used the adobe cleaning tool (and revo uninstaller) to get rid of everything of adobe from my computer and do a clean instalation, but it comes the same error, again and again.
↧
Adobe Application Manager missing or damaged
↧
MY MAC IS CRASHING CONSTANTLY BECAUSE OF CREATIVE CLOUD ON SIERRA 10.12.2
Hello,
Creative Cloud is crashing my Mac. Constantly. I am having to write here to see if I can get some help. I have tried the trouble shooting and to no avail. I am on Sierra 10.12.2. the CC app was actually not working well prior to Sierra, but upgrading has seemingly made things much worse, though I DO NOT BELIEVE IT IS A SIERRA ISSUE.... so please do not lead me down that path. This is a Creative Cloud issue that crashes my computer.
It began with Creative Cloud not syncing. I uninstalled it and then reinstalled it, but it would constantly crash. After a customer service agent change the OOBE folder to OOBE-old it solved the problem... but now when I try to download an app... any app.. it freezes and crashes my computer.
Basically, Creative Cloud gets to 45-50% on any app download and FREEZES my computer. Then, if I try to install anything manually, it freezes about the 90% mark.
I have removed it and reinstalled it Creative Cloud. When uninstalled, Typekit, which I am paying for with the Creative Cloud Suite, does not sync my fonts and other assets.
I reinstalled it and then could not get it to sync. I also cannot download applications without it CRASHING MY COMPUTER. I can see from the forums that I am not the only one. Whoever is mod on this forum, please, I am looking for technical answers on how to SOLVE the problem.
I have looked at the PDapp. Log and see that there is a OOBElib error: 1 which may be part of the problem?
Again, I and MANY OTHER DESIGNERS are paying money NOT to troubleshoot your application, but to have it WORK.
I am looking for concrete answers:
1) How do I enable Creative Cloud 3.9.1.335 to download and install apps THAT I AM PAYING FOR
2) How can I have apps which I am downloading through Creative Cloud install WITHOUT CRASHING MY COMPUTER.
3) What can I change in the backend that would make this happen.
Thank you in advance.
↧
↧
Error Initializing Creative Cloud Desktop App
This is all it will say: Error Initializing Creative Cloud Desktop App. I have no way of uninstalling it to try and reinstalling it for some reason on my pc.
↧
Expired message
Hi
Every time i try to use one of the apps on my Student Photography plan I get a licensing pop-up which states my membership has expired, I have logged in and out of apps and CC app, and i've rebooted but still the same pop-up. I clearly have a valid membership on my account, but notable their are 3 memberships, one expired and a business one i think is inactive.
please help!!
kind regards
Tony
I'm on OSX
↧
Fireworks
Hello everyone,
I have a creative suite CC subscription and I can not download Fireworks through this app, so I installed my independent CS6 version.
Everything worked well until a few days ago. I made an ei update of CC and since, can not launch Fireworks ....
I try to reinstall impossible.
on your help page:
the link does not work :
https://creative.adobe.com/products/download/fireworks
Thank you for helping me because I paid my licenses and I use Fireworks a lot better for me than adobe.
Anne-Marie
↧
↧
White screen when I try to install Adobe Creative Cloud
I downloaded the Adobe creative cloud exe file and tried to run the installation, but after I filled in my credentials in the pop-up window I see a white screen and the installation isn't starting. I already tried a lot via forum & documentation, but nothing helped. Please assist me. Thanks!
↧
Urgent help needed:Trouble installing Creative Cloud
Hey guys,
Can someone help me with the installation of creative cloud.
Despite trying a lot of times with my network admin support, this blank screen is popping up and
not showing further options to install the softwares.
I am new joinee in my company and I'm relying on the softwares to make a presentation for a meeting in
a couple of days. Kindly help me resolve this as soon as possible.
Thanks
Regards
Vimalesh
↧
How to cancel a Creative Cloud membership
I want to cancel my creative cloud membership.
my membership address : jiwonchoi1995@gmail.com
I pay more than 5 times because of error. so I want to cancel all membership payment.
Please refund all that i had last week(June).
Thank u.
↧
mirror typing in hebrew
Hello,
i cant fix the mirror typing in Hebrew
Did the Install Hebrew or Arabic versions of InDesign CC and Illustrator CC
and all the settings are on hebrew...
in the Trial version it worked fine, but ever since I paid its not working.
how do i fix it?
↧
↧
Adobe photoshop 2018 19.1.5 give an error while installing. Error Code 188
Adobe photoshop 2018 19.1.5 give an error while installing.
It give an error that ( The version of the Adobe Creative Cloud desktop app installed on your system is not compatible with the installer.Download the latest version of the Adobe Creative Cloud desktop app and try again.(Error code: 188))
I have installed latest verision of Creative Cloud then also its gives an error.
Please give solutions to slove this problem.
↧
Installing LR on a new computer
My old computer isn't working anymore, so I'm looking to install Lightroom on another computer, a Mac OS X Yosemite V 10.10.5 (This is the most updated version it says is available to me). Tried to install the free trial so I could enter the serial number (as I don't have a disk drive), however it says I don't meet the minimum requirements. I was going to move files to my external hard drive to create more space (I know I don't have enough storage right now), but I wanted to make sure my laptop was compatible before I move everything. If it isn't compatible, does anyone know what I can to do make it work since I only have this laptop now.
Thanks.
↧
Configuration Error 16 - Adobe CC 2018
I'm having trouble running Adobe CC Applications due to the below error. Unsure what changed besides an update to CC 4.5.0.331 & possibly me uninstalling & reinstalling the software. This is happening with at least Photoshop, InDesign & Illustrator (though I've got a different problem with that one, where no error message is shown at all..):
Interestingly I also get the below at the same time, I presume this is the error logger trying to do it's thing? Strange as I'm on an account with Local Administrator privileges (corporate environment):
I've tried:
- Setting the permissions / folder attributes (grant Full Control to Everyone, Users & Local Administrators, along with unsetting Read-Only & Apply to all Subfolders) on both SLStore and Adobe PCD folders).
- Uninstalling & Reinstalling the apps through the Adobe CC Panel, & running as Administrator.
- Uninstalling all apps, then uninstalling the Adobe CC Panel, using the Adobe Creative Cloud Cleaner Tool to scrub it clean, deleting all Adobe folders in Program Files, Program Files (x86), ProgramData, ProgramFiles/CommonFiles, ProgramFiles (X86)/Common Files, C:\Users\[Me]\AppData\ directories, and [NetworkDrive]\[Me]\Settings\AppData (Where %AppData% points to, on our corporate machines), then reinstalling.
- Signing out of Creative Cloud & Exiting, Removing C:\ProgramData\Adobe\SLStore, creating an empty SLStore folder, & signing back in.
Still no joy. It used to work alright, but has since just stopped.
I'm using Windows 10 x64 v1703, Adobe CC 4.5.0.331, Sophos Endpoint Security & Control v10.8 (I can't configure this, locked by corporate).
↧
Saying i'm on trial
Hi, My membership for the Adobe Creative Cloud was recently renewed yet when i try to open Photoshop Or Lightroom it tells me to sign in and the message does not go away, i was able to get rid of it For Lightroom by saying im using it on Trial. But if the membership is renewed then why is it saying that. As far as i know my account is still activated unless it somehow deactivated without me knowing...Please help me much thanks!
↧
↧
How can I check what subscription/features of adobe my account has access to?
I am having trouble with licensing on my account, but I need to verify when we purchases our subscription and for how long?
↧
Problem with updating ... (Photoshop CC 2017, ...)
Dear Adobe Community,
i tried to Update my Adobe Apps from 2015 to the 2017 Version.
Anytime i tried i got an error message which says:
"Update failed
The installed version of Adobe Creative Cloud Client is not compatible with the installer. Download the newest version of Adobe Creative Cloud Client and try it again. - More Infos"
I clicked on "More Infos" to become more inormations.
Exit Code: 188
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 0 warnings(s)
FATAL: Sanity check for installation failed, Current version of HD Client 3.8.0.310 does not support this build with minimum supported version 3.9.0.24
FATAL: Error occured in install product workflow with error code 188
-------------------------------------------------------------------------------------
My Creative Cloud Client version is: 3.9.1.335.
Thanks in advance.
Steven-
↧
Activation limit reached problem
Hello,
I have a problem with “activation limit reached” trying to install Adobe Photoshop on my second computer. I used to work both at MacOS and Windows computer and all was fine. After signing out from Adobe Photoshop (Windows version) and trying to install the program on my second MacBook, the error appears that I use the app on too many computers.
I was trying to resolve the error, following the step provided on helpx.adobe.com but the error still occurs. After Logging into Creative Cloud I can see that only one computer is connected.
I will be grateful for any help.
Thank you in advance
↧
Lizenz geht nichtmehr
Hallo liebe Adobe Community und hallo ans Team,
Ich habe vor ca. 5 Jahren Photoshop CS3 gekauft und es mir per DvD / USB stick Installiert. Nun funktioniert es aber nichtmehr wen ich es starte und es kommt diese fehler meldung: ,,Sie können das Produkt derzeit nicht verwenden. Lösen Sie das Problem, indem Sie das Produkt deinstallieren und anschließend neu installieren... ''
Hier ist mein problem:
1. Habe ich die installations Datei nicht mehr da schon 5 Jahre vergangen sind ,seitdem ich Photoshop gekauft habe.
2. Wen ich die deinstallations Datei öffne kommt diese Fehlermeldung: ,,Das Alias „Adobe Photoshop CC 2018 deinstallieren“ kann nicht geöffnet werden, da das Original nicht gefunden wurde.''
Ich habe zudem keine Alias Datei erstellt und konnte selber keine finden.
Bitte um schnelle hilfe ,weil ich wieder schnellst möglich weiter Arbeiten möchte da sonst meine Kunden sauer werden ;D
LG; Endarlike
PS: möchte mir Photoshop nicht nochmal kaufen da dies zu teuer währe
↧
↧
Problem z instalacją In Design
Dzień dobry,
zakupiłam program In Design CC na stronie Adobe. Dokonałam płatności, dotarła już i na panelu widac wpłatę.
Niestety nie mam możliwości korzystania z programu.
Wcześniej korzystałam z tygodniowej wersji próbnej, która teraz jest nieaktywna.
Proszę o poradę, co robic w takiej sytuacji.
↧
I can't run PHOTOSHOP as an authentic version in my main computer
ADOBE
I regret starting this conversation by stating that ADOBEdon't havea good costumer service. Since yesterday that, i've been incapable of using my PHOTOSHOP software and i have trying by all means, scramble this website, searching for a usefull phone number in order for to estabilish some sort of contact to resolve my issue. Being incapable of doing so, this is my only way of expressing how unsavouring this situation is, since i am paying for this service every month without giving ADOBE no reason for this negligence.
With that being said...
I tried to Install CREATIVE CLOUD in a second computer. Being successfull in that, i also downloaded PHOTOSHOP in this second computer. When i tried to open PHOTOSHOP in my main computer, suddenly, a trail version has open on the place of the authentic. That's when i was no longer capable of reverting this trail version into the authentic. Meanwhile, i noticed that if i tried to run PHOTOSHOP on my second computer, it worked as the authentic. From that point, i was trying al possibilities that i could think of, from uninstalling the CREATIVE CLOUD with all their software in my main and second computer, to installing on only one of them. But the results were all the same. I still can't run PHOTOSHOP in my main computer as an authentic version.
Ricardo dos Santos
↧
Creative cloud seems to be taking longer than usual to initialize
Hi,
Indeed, it is taking much longer : I have to wait exactly 6 minutes until the list of applications appears. No network or Internet problem here. So I guess the Adobe server is the culprit. Or there's yet a new bug in town.
I have this problem since one month or two. The "recommended steps to fix" don't help.
Any explanation ?
↧